Travel insurance becomes increasingly important

Travel insurance documents


Following a global spike in fraudulent transactions, travel insurance companies are clamping down on supporting documentation requirements before paying out claims.

Baggage delay and loss claims require a letter from the airline confirming the length of the delay and whether compensation was given and proof of payment for expense reimbursement claims needs to be attached for every item.

According to Uriah Jansen,  MD of Oojah Travel Protection, the most frequent fraudulent claims that it receives include medical claims for food poisoning at hotels and claims for a doctor or hospital visits where the medical institution in question either does not exist or has no record of the patient’s visit.

Noel Joseph, claims manager for TIC said fraudulent insurance claims were an ongoing issue for TIC locally but had not noticed a marked increase in this year.  He advised that inflated baggage claims were their most frequently identified, ongoing source of fraud locally and that TIC’s claims department remained vigilant to fraudulent activity on a daily basis.

Source: ETNW